Organisations rarely have a shortage of search data. They have a shortage of organisational attention around what that data means — and a structural problem in how it reaches the people who could act on it.
Digital marketing budgets can grow without delivering proportional returns. The problem is often strategic misconfiguration, not execution, channels or campaign performance.
Reputation risk needs more than sentiment and volume. Organisations should report reputation exposure with the same discipline used for financial risk — structured, contextualised, and connected to business consequence.
Reputation is usually treated as an outcome of strategy — something to communicate after decisions have been made. In reality, it is often one of the conditions that determines whether strategy succeeds in the first place.